Data Protection

DATA PROCESSING RESPONSIBLE.

At compraroroboiro.com, the data processing responsible is:

Responsible: Raquel Blanco Toldos.

NIF: 50721989-C

Registered office: Avenida da Constitución, núm.31, bajo. C.P. 15930, Boiro. A Coruña.

Phone: 622.64.54.83

Email: info@compraroroboiro.com

 

COLLECTED INFORMATION.

To browse the website, it is not necessary to provide any personal data. However, to make inquiries, the necessary personal data will be requested to carry out the requested operation. If the required data is not provided, it will not be possible to provide the service. All data requested through the website marked with an asterisk (*) is mandatory, as it is necessary for the optimal provision of a service to the User, with the inclusion of data in the remaining fields being voluntary. If all the data is not provided, it is not guaranteed that the information and services provided will be fully tailored to your needs. compraroroboiro collects personal information from its users through online forms. The collected information will be the minimum necessary for the correct business relationship between the parties. By way of example and not limitation, the requested data may belong to the following categories:

  • Name
  • Last name
  • CIF/NIF
  • Postal address(city, postal code, province, country)
  • Email
  • Phone
  • Contact hours
  • Inquiry

Users are responsible for the accuracy of the data provided to compraroroboiro and for communicating any changes that may occur. Users should refrain from providing personal data of other interested parties unless they have the relevant authorization, according to which such parties have been previously and properly informed about the content of this Privacy Policy and, specifically, consent to their data being provided to compraroroboiro.com to be processed in accordance with the corresponding purposes, as well as the right to exercise the rights of access, rectification, cancellation, and opposition, limitation, and portability, as described in this same Policy. This website may also collect non-personal information about how users access its website through the use of cookies. Specifically, data related to:

  • IP address
  • User interface
  • Connection time
  • Connection country
  • Browser Version
  • Operating System Version
  • Browser Language

Cookies are files stored on your computer to obtain information about web traffic, facilitate future visits, and provide personalized services. Our website uses various types of cookies. This information is used solely for statistical analysis, and then the information is permanently deleted. You can delete cookies from your computer at any time. You can accept or deny the use of cookies. For more information, please read our section on cookies carefully.

 

PURPOSE OF THE COLLECTED INFORMATION.

At compraroroboiro, we process your personal data for the following purposes:

  1. Manage communication with the user: Compraroroboiro uses the contact data provided by users to send them information about updates that it believes may be of interest to them. In the event that the user does not wish to receive this type of communication after the initial request for information, they may exercise their right to object.
  2. Resolution of suggestions, complaints, or comments: the collected data is used to address received communications and provide the corresponding response.
  3. Other purposes: The information will be used for the purpose described in the respective web form.

 

DATA RETENTION

The data requested for user registration will be kept until the user requests to unsubscribe from the service, in which case, their data will be immediately blocked. The data requested to process complaints, suggestions, or claims will be kept until the issues raised are resolved. The data requested for sending commercial communications will be kept until the user indicates that they no longer wish to receive our communications. In any case, compraroroboiro will delete the registered data as soon as they are no longer necessary or relevant for the purpose for which they were collected, and they may be retained—properly blocked—for the time during which some type of liability may be demanded as a result of a legal relationship or obligation.

 

LEGAL BASIS FOR DATA PROCESSING

The legal bases that legitimize us to process personal data are:

  • The consent of the data subject. Each time the data subject submits a form with their data, they are giving consent for the processing of such data.(art.6 apdo. 1.a) RGPD.
  • The legitimate interest of the company. The processing of personal data is necessary for the execution of contracts (art.6 apdo. 1 b) RGPD).
  • Legal obligation when applicable (art.6 apdo. 1c) RGPD).

 

DATA RECIPIENTS

Compraroroboiro does not disclose data to third parties, except as required by law or if necessary for the management of the requested service. In such cases, only the essential data is communicated.

 

RIGHTS REGARDING CONTROL OF YOUR INFORMATION.

You have the right to request information from compraroroboiro about whether personal data concerning you is being processed. At any time, you can revoke the consent given to compraroroboiro to process your data. If you have selected the option to receive our advertising, you can cancel it at any time. You can exercise your ARCO rights (access, rectification, cancellation, and opposition) and revoke the consent given for the processing and/or transfer of your data (limitation) at any time, as well as exercise the right to data portability when technically possible. These rights are defined as follows:

  • Right of access: By exercising this right, the data subject can request information from compraroroboiro.com about what personal data it has about them.
  • Right of Rectification: By exercising this right, the data subject can correct errors and modify data that proves to be inaccurate or incomplete.
  • Right of Cancellation: By exercising this right, the data subject can request that the data be deleted and cease to be processed, unless there is a legal obligation to retain them and/or other legitimate reasons prevail for their processing.
  • Right of Opposition: By exercising this right, the data subject, under certain circumstances and for reasons related to their particular situation, may object to the processing of their data.

compraroroboiro.com will cease processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

  • Right of Limitation: By exercising this right, the data subject, under the legally established conditions, can request the cessation of data processing, so that we avoid processing them in the future and only retain them for the exercise or defense of claims.
  • Right of Portability: By exercising this right, the data subject can request to receive their personal data in a structured, commonly used, and machine-readable format, in order to transmit it directly to another entity, whenever technically feasible.

The exercise of the aforementioned rights shall be made by requesting it by postal mail addressed to compraroroboiro, at the following address: Avenida da Constitución, 31 bajo, Postal Code 15930 (Boiro), or by sending an email to info@compraroroboiro.com. In any case, the request must be accompanied by a copy of the ID card or any other official document that proves the identity of the data subject. If you believe that there is any issue in how your personal data are being processed, you can direct your complaints to the Spanish Data Protection Agency at www.aepd.es.

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